Virtual Appointment Setter in Texas

As a Virtual Appointment Setter, you will serve as the vital link between our potential customers and our expert plumbing service teams. Your main responsibility will be to engage with leads, understanding their needs and securing appointments for consultations.

Responsibilities

• Engage with potential customers through various communication channels including phone, email, and chat.
• Identify customer needs and provide information about our plumbing services.
• Schedule appointments for plumbing consultations that meet the timing and location preferences of the customer.
• Maintain accurate records of customer interactions and update our database accordingly.
• Follow up on leads and previous interactions to ensure customer satisfaction and capture additional opportunities.
• Collaborate with the plumbing team to streamline the appointment-setting process and share customer feedback.
• Achieve and exceed monthly...