Technical Account Manager in Texas

Are you a champion at providing an excellent customer experience? Are you an experienced Fraud Fighter? Help us boost the SEON rocket ship as we assemble our super team of fraud-fighting heroes. 🚀

We are excited to be looking for an enthusiastic, customer-obsessed fraud fighter to join our team. You will be among the highest-rated Customer Success teams in the growing Fraud space. Check out our CS reviews on G2. Our global Success Services org guides our customers to be the best fraud fighters possible.

What you’ll do:

• Provide an exceptional level of service, build relationships, and champion customer experience at every opportunity
• Continually monitor a range of comms channels that serve our customers.
• Providing technical, functional, and expert-level fraud analysis support to not only our customers but also our in-house technical teams and end-users directly
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Network Device Interface (NDI) is a high-performance standard that harnesses the power of Software, Computers, and Networks to make video creation and delivery accessible and easy for millions, fueling the software-defined visual storytelling revolution. At NDI, we democratize access to easy-to-use tools and technologies that help everyone create and deliver high-quality video using existing software applications, computing devices, and networks.

The NDI team is a high-performing small team united by a desire to change the world of video. Interested in joining the mission?

We are seeking a skilled Technical Account Manager (TAM) to join our Customer Success team. The TAM will act as the primary technical point of contact for our Licensees, ensuring that their technical needs are met with expertise and efficiency. This role requires a unique blend of technical acumen, communication skills, and customer service to maintain and enhance customer...

Futurex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned individual accounts with whom they are a dedicated technical support resource. They build strong relationships and maintain the pulse on customer satisfaction, all while keeping an eye toward growing the overall account footprint.

This position is part of the wider, Technical Support Engineering team, and can include support for Futurex’s global customer base as needed. This is a fast-paced position with high visibility, and opportunities for rapid advancement. The qualified candidate must be willing to work under general supervision with moderate latitude for the use of initiative and independent judgment. The primary...