Technical Account Manager
SEON Technologies
Austin, texas
Are you a champion at providing an excellent customer experience? Are you an experienced Fraud Fighter? Help us boost the SEON rocket ship as we assemble our super team of fraud-fighting heroes. 🚀
We are excited to be looking for an enthusiastic, customer-obsessed fraud fighter to join our team. You will be among the highest-rated Customer Success teams in the growing Fraud space. Check out our CS reviews on G2. Our global Success Services org guides our customers to be the best fraud fighters possible.
What you’ll do:
- Provide an exceptional level of service, build relationships, and champion customer experience at every opportunity
- Continually monitor a range of comms channels that serve our customers.
- Providing technical, functional, and expert-level fraud analysis support to not only our customers but also our in-house technical teams and end-users directly
- Document...