Help Desk Technician in Texas

Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.

In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).

In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.

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Position Overview:

Join our team as an IT Helpdesk Technician. You’ll manage support requests, solve diverse technical issues, and help onboard new users,...

LGI Homes is seeking a Help Desk Technician at our Corporate Headquarters in The Woodlands, Texas.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking dynamic IT professionals who are passionate about technology and eager to dive in to the LGI Homes systems and culture.

The Help Desk Technician will analyze, troubleshoot, and repair computer, network, and peripheral problems for LGI Homes. This role will be a critical resource for all LGI Homes employees, nationwide, resolving tickets in a prompt and courteous manner. This role will use diagnostic techniques to troubleshoot and report issue and repairs through the Helpdesk system.

The Help Desk Technician will support security by ensuring all potential threats detected by scans are remedied and documented, configure Active Directory accounts, and maintain and manage inventory of IT...

The McLane Intel help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk Technician provides support and engages closely with our project and escalation teams to provide long term solutions. Succeeding in this role will present numerous opportunities for the right candidate to grow within the company.

Responsibilities:

• Customer Service – Our Help Desk Technicians communicate with our clients daily. Every technician will deal with incoming issues and requests in a professional, courteous manner over the phone. Every interaction needs to reassure our clients that they are important to us and that we want them to be successful. Regular communication on issues we are working on is paramount to earning our client’s trust on an ongoing basis.

• Resolution –...

The McLane Intel help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk Technician provides support and engages closely with our project and escalation teams to provide long term solutions. Succeeding in this role will present numerous opportunities for the right candidate to grow within the company.

Responsibilities:

• Customer Service – Our Help Desk Technicians communicate with our clients daily. Every technician will deal with incoming issues and requests in a professional, courteous manner over the phone. Every interaction needs to reassure our clients that they are important to us and that we want them to be successful. Regular communication on issues we are working on is paramount to earning our client’s trust on an ongoing...

McLane Intelligent Solutions (MIS) is a fast-growing IT services provider located in Central Texas. We provide a broad range of outsourced IT services including design, installation, support, maintenance, integration and consulting to the Small/Medium Business market. We are a business partner that offers a broad range of IT services from Help Desk and Cloud Hosting to CIO style technology guidance for the companies with whom we partner.

The McLane Intels help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk technician provides support and engages closely with our project and escalation teams to provide long term solutions. Succeeding in this role will present numerous opportunities for the right candidate to grow within the...

As a Help Desk Level 1 Technician at Alcala Consulting, you will play a critical role in ticket diagnostics and resolution. You will be responsible for managing the flow of client issues through a ticketing system in ensuring that tasks and issues are resolved per client requirements.

What you will do:

• Technical Role:
• Close 15 tickets per day
• Onboard and offboard our client’s employees
• Transfer files and settings from and old laptop to a new laptop
• Wipe laptops that employees will purchase
• Set up new laptops and desktops for clients
• Troubleshoot application issues for clients such as Microsoft Office, Adobe, Autodesk AutoCAD, Slack, Zoom, Corel Suite, Nitro PDF, etc.
• Perform password resets.
• Update distribution lists in Microsoft 365 and Google Workspace
• Create shared mailboxes in Microsoft 365 and Google Workspace.
• Install applications for clients...

Summary of Job Purpose:

Serves as the IT reference to provide assistance to company users of FTRV technology resources. This position coordinates basic user technical training and remediation activities, oversees the information resources repository of instructional materials for user applications, and makes recommendations for additions to learning aids and tools. The position conducts needs assessments, monitors and evaluates assistance being offered, and develops approaches to enhance company capabilities for user support. The ideal candidate must have a pleasant and outgoing personality, be a creative thinker and problem solver, work well under pressure, and have the flexibility to work weekends. Additionally, this person must be customer service oriented, have great communication skills, and always maintain a professional image. The primary duties and responsibilities for this position include the following but others can be assigned as needed:

Essential Duties...

The McLane Intel help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk Technician provides support and engages closely with our project and escalation teams to provide long term solutions. Succeeding in this role will present numerous opportunities for the right candidate to grow within the company.

Responsibilities:

• Customer Service – Our Help Desk Technicians communicate with our clients daily. Every technician will deal with incoming issues and requests in a professional, courteous manner over the phone. Every interaction needs to reassure our clients that they are important to us and that we want them to be successful. Regular communication on issues we are working on is paramount to earning our client’s trust on an ongoing basis.

• Resolution –...

The McLane Intel help desk team creates ongoing value for our clients by providing quick, effective, and intelligent solutions for their technical issues. By ensuring the stability of our client's systems and assisting clients in time of need, the Help Desk Technician provides support and engages closely with our project and escalation teams to provide long term solutions. Succeeding in this role will present numerous opportunities for the right candidate to grow within the company.

Responsibilities:

• Customer Service – Our Help Desk Technicians communicate with our clients daily. Every technician will deal with incoming issues and requests in a professional, courteous manner over the phone. Every interaction needs to reassure our clients that they are important to us and that we want them to be successful. Regular communication on issues we are working on is paramount to earning our client’s trust on an ongoing basis.

• Resolution –...

Summary: Clearwaters,IT is seeking to fill a Senior Helpdesk Technician/Systems Administrator position for the Defense Health Agency (DHA) on site at Goodfellow Air Force Base, Texas. As the Senior Helpdesk Technician/Systems Administrator, the candidate will perform tasks to support the integrity and reliability of supported business applications enabling integrated healthcare delivery for those who serve in the defense of our country and their families.

Key Responsibilities: Candidate will centrally install, configure computer software, and maintain its integrity, implement operating system enhancements that will improve the reliability and performance of the system. Provide recommendations in the most efficient ways to provision physical and virtual components. Support and manage the patching services and patch repository for all components. Provide administration, configuration and troubleshooting services in support of...

LGI Homes is seeking a Help Desk Technician at our Corporate Headquarters in The Woodlands, Texas.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking dynamic IT professionals who are passionate about technology and eager to dive in to the LGI Homes systems and culture.

The Help Desk Technician will analyze, troubleshoot, and repair computer, network, and peripheral problems for LGI Homes. This role will be a critical resource for all LGI Homes employees, nationwide, resolving tickets in a prompt and courteous manner. This role will use diagnostic techniques to troubleshoot and report issue and repairs through the Helpdesk system.

The Help Desk Technician will support security by ensuring all potential threats detected by scans are remedied and documented, configure Active Directory accounts, and maintain and manage inventory of IT...

• Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures • Manage user and device event tracking through global ticketing system • Collaborate closely with our esteemed executives, acting as their trusted technology advisor. Understand their unique needs and deliver solutions that enhance their productivity and effectiveness. Maintain a customer-centric approach to all interactions and foster strong relationships with the executive team • Provide technical and troubleshooting assistance related to MS Windows/Office and other desktop applications • Source computer hardware including devices, peripherals, and equipment, and ...