Content Writer
DSI Systems
Richardson, texas
Are you a detail-oriented individual with a call center background and a knack for crafting clear, engaging content? DSI, a growing Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned, has an immediate career opportunity for a motivated individual to join us as a Content Writer for our AT&T call center knowledge base. In this role, you will leverage your precision writing skills (required) and call center experience (preferred) to create instructional content that supports our teams and enhances the customer experience.
*THIS IS AN IN-OFFICE POSITION THAT WILL REPORT TO OUR RICHARDSON, TEXAS OFFICE. *
Essential Functions
To perform this job successfully, an individual must be able to excel at each essential function, which includes, but is not limited to:
- Assist in the creation, updating, and maintenance of clearly articulated step-based articles that are quickly...