Assistant Service Manager in Texas

The Role: 

We are seeking an assistant service manager to join our Aldinger Shop Team. 

In this role, you will play a crucial part in managing the day-to-day operations of our calibration technicians by ensuring smooth and efficient processes while maintaining high customer satisfaction. 

The Assistant Service Manager is responsible for organizing and accurately processing customer equipment into our lab management software and scheduling/assigning work orders to our team of technicians. You will be working closely with our customers and calibration technicians as the point of contact addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will also partner with the branch manager and lead field technician to improve and implement service strategies and processes. 

Day to Day Responsibilities: 

• Oversee the workflow and scheduling of all calibrations and repair...

We are seeking an assistant service manager to join our Aldinger Repair Team. 

In this role, you will play a crucial part in managing the day-to-day operations of our field repair technicians by ensuring a smooth and efficient process while maintaining high customer satisfaction. 

As our Assistant Service Manager, you would be responsible for working with our customers and assigning, coordinating, and scheduling the day-to-day operations of our field repair technicians. You will also be responsible for organizing and accurately processing customer equipment into our management software and assigning it to a technician for completion.  

As the main point of contact for our customers and technicians, this role is crucial in addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will be working in partnership with the branch manager and lead field technician to improve and implement service strategies...

At RideNow Powersports, our success depends on providing the best customer service in the industry! We are a leader in the powersports retail industry, offering a wide range of products and services to our customers. We are currently seeking a highly motivated and experienced Assistant Service Manager to join our team.

Responsibilities:

• Assist in managing the service department and ensure the success of all processes and operations.
• Supervise and train service department staff to provide exceptional customer service and maintain high standards of quality.
• Monitor and track the performance of the service department, including productivity, customer satisfaction, and profitability.
• Maintain a strong focus on service upsells and exceed sales goals.
• Handle customer inquiries and concerns in a professional and timely manner.
• Ensure all service repairs are completed within the designated time...

At RideNow Powersports Austin, our success depends on providing the best customer service in the industry! If you have a passion for riding, love providing an unparalleled experience to guests, and are wanting to make a valuable contribution in an exciting and growing company, ReadOn!

RideNow Powersports Austin is a subsidiary of RumbleOn, the largest powersports retailer in America! This provides our team members with unlimited resources and opportunity! If you are a highly motivated Assistant Service Manager with strong leadership skills this could be the perfect fit!

Assistanbt Service Manager Responsibilities

• Assist in managing and ensure success of all pertinent service department processes- appointments, retention, CSI, follow up, shop productivity, service upsell, hours per R/O, and more
• Ensuring the timely turnaround for all vehicle repairs while...