IT Support Specialist in South Carolina

**This is an open continuous announcement. It will be used to fill immediate and future vacancies.**

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring for a IT Support Specialist to support our customer at NIWC LANT. The selected applicant will work with a team of highly talented individuals supporting RDT&E network connected and standalone laboratories. Responsibilities in this position include, but are not limited to, assisting in the management of a Windows domain, desktop support, virtual machine builds/deployments, supporting system integration in an RDT&E environment, troubleshooting, patching, and maintaining various lab applications, and configuration management.. The selected...

We are looking for a customer service-oriented IT Support Specialist to provide technical support to users in an efficient and accurate manner on behalf of our clients. The successful candidate will act as the front liner for our clients' IT departments, solving basic to intermediate technical problems and providing support for all assigned areas. The goal is to ensure that customer value is maintained to the standards set forth by our clients.

Responsibilities:

- Provide first-level contact and convey resolutions to customer issues.

- Properly escalate unresolved queries to the next level of support.

- Track, route, and redirect problems to correct resources.

- Update customer data and produce activity reports.

- Walk customers through problem-solving processes.

- Follow up with customers, provide feedback, and see problems through to resolution.

- Utilize excellent customer service skills and exceed customers’...

Overview

We are looking for an IT Support Specialist who can analyze, troubleshoot, and evaluate technology issues in a fast-paced environment with a rapidly growing company. This role will support internal clients and external customers across multiple departments within the company. You will collaborate closely with the Systems Administrator to monitor and maintain computer systems and networks while responding in a timely manner to service issues and requests. The ideal candidate will be self-disciplined, possess excellent problem-solving skills, have an eye for detail, exhibit great communication skills, and a passion for technology.

Key Responsibilities:

·         Provide first-level support for IT issues across all locations.

·         Assist in managing and documenting all...

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.

We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee.

So, what are the benefits?

• Healthcare plans, tailored by you, and a supportive employee assistance scheme. 
• Discounts and savings on everything - Pizza! Movie Tickets! Hotels! Car Rentals! And so much more. Partnered with leading brands like Costco and DisneyLand with TriNet perks.
• Quick, easy access to all your information via TriNet Mobile App – healthcare,...

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring for a IT Support Specialist to support our customer at NIWC LANT. The selected applicant will work with a team of highly talented individuals supporting RDT&E network connected and standalone laboratories. Responsibilities in this position include, but are not limited to, assisting in the management of a Windows domain, desktop support, virtual machine builds/deployments, supporting system integration in an RDT&E environment, troubleshooting, patching, and maintaining various lab applications, and configuration management.. The selected applicant will work as part of an integrated team including system administrators, network engineers, service desk...