Help Desk Specialist in Pennsylvania

We currently have an exciting opportunity available for a Help Desk Specialist to work remotely or hybrid out of our West Chester, PA office, Monday - Friday, 8:00 am - 5:00 pm EST. As a member of the Help Desk Team, the Help Desk Specialist responds to inquiries and requests for assistance with the organization's computer systems and applications and identifies, analyzes, and troubleshoots these issues. The Help Desk Specialist resolves ticket inquiries with the aim of eliminating recurrences and reducing calls to the help desk. We are looking for someone who is motivated to grow in their career, extremely reliable with excellent communication and troubleshooting skills.

Responsibilities

• Providing IT support services to end-users with a focus on helping them achieve positive business results
• Troubleshooting Windows and Office applications and basic end-user networking issues
• Setting up printers, installing and...

Gwynedd Manufacturing, a growing defense contractor located in North Wales, PA, is a state-of-the-art manufacturing facility dedicated to producing quality products for the U.S. Department of Defense and various U.S. Federal Law Enforcement Agencies. As an innovative company offering a wide array of products, we strive to continuously develop new technology and drive process improvement.

The Help Desk Specialist will be the first point of contact for users seeking technical assistance over the phone or through email. This role involves diagnosing hardware and software issues, providing solutions, and ensuring a seamless operational experience for all staff members.

Responsibilities

• Provide first-level support for incoming queries related to computer systems, software applications, and network connectivity.
• Troubleshoot and resolve technical issues, either by guiding users through solutions or directly resolving problems via remote...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is a remote position. Occasional travel to attend customer meetings in Kittery, ME or Mechanicsburg, PA may...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is an on-site position in Mechanicsburg, PA.

Requirements

• Active Secret...

We currently have an exciting opportunity available for a tier 1 Help Desk Specialist to work remotely or hybrid out of our West Chester, PA office. As a member of the Help Desk Team, the Help Desk Specialist responds to inquiries and requests for assistance with the organization's computer systems and applications and identifies, analyzes, and troubleshoots these issues. The Help Desk Specialist resolves ticket inquiries with the aim of eliminating recurrences and reducing calls to the help desk. We are looking for someone who is motivated to grow in their career, extremely reliable with excellent communication and troubleshooting skills.

Responsibilities

• Providing IT support services to end-users with a focus on helping them achieve positive business results
• Troubleshooting Windows and Office applications and basic end-user networking issues
• Setting up printers, installing and configuring end-user laptops and...

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s).

The Mid-level Help Desk Support Specialist responsibilities will...