Front Desk Manager in Pennsylvania

Align ENT & Allergy is seeking an experienced and dedicated Front Desk Manager to join our team. As the Front Desk Manager, you will play a pivotal role in overseeing the daily operations of the front desk and ensuring the delivery of quality customer service to our patients.

Responsibilities include managing a team of front desk receptionists, scheduling and coordinating patient appointments, handling patient inquiries and concerns, maintaining accurate patient records, and ensuring adherence to company policies and procedures. Additionally, the Front Desk Manager will collaborate with other departments to optimize clinic flow and enhance patient experience.

You should have previous experience in a supervisory role, preferably within a healthcare or medical office environment. Strong organizational and leadership skills are essential, as well as excellent communication and interpersonal skills. The ability to effectively handle difficult situations with empathy and...