Сustomer Support Supervisor - Philadelphia, full-time, on-site in Pennsylvania

Position: CSR Specialist/Receptionist Supervisor

Location: Philadelphia, PA (On-site)

WHIZZ is a leading provider of innovative transportation solutions for delivery riders. We are currently seeking a highly motivated and customer-focused CSR Specialist/Receptionist to join our team in our Philadelphia, PA store. As a CSR Specialist/Receptionist at WHIZZ, you will play a key role in providing exceptional customer service and ensuring smooth operations at the front desk.

Responsibilities:

• Supervise Front Desk Operations: Oversee the front desk staff to ensure that all visitors are welcomed and greeted in a professional and friendly manner.
• Welcome and Greet Visitors: Personally welcome and greet visitors while ensuring the team maintains a high standard of hospitality.
• Answer and Direct Phone Calls: Answer and direct phone calls...