Customer Service Specialist in Oregon

Onsite but possible future Hybrid Work Hours: 8am to 5pm EST

Start Date: As soon as possible
 

Job Description:

As a Customer Service Specialist for Nassau OOGP Vision Group, your mission will be to act as a representative of our company to provide top-quality service to our customers.

Primary Responsibilities:

• Follow established processes and systems to ensure Customer Care Standards are met or exceeded for every customer contact.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Develop a strong knowledge of our product portfolio and procedures.
• Demonstrate 100% follow-through in every commitment to provide one-call resolution.
• Effectively communicate additional promotions and services we offer.
• Process customer orders in a courteous, efficient, timely manner with minimal...