IT Support Desk Technician in Oklahoma

Xpress Wellness is a leading healthcare care provider that is committed to delivering high-quality healthcare services. We are seeking a proactive and dedicated IT Help Desk Technician to join our team. In this role, you will be responsible for providing first-level support to our healthcare staff and ensuring that all technology-related issues are resolved in a timely manner. You'll play a vital role in maintaining the operational efficiency of our IT systems and supporting our commitment to delivering exceptional healthcare services.

Responsibilities

• Respond to user inquiries and provide technical support via phone, email, and in-person.
• Troubleshoot hardware and software issues related to desktop computers, laptops, printers, and peripheral devices.
• Assist with the installation, configuration, and maintenance of computer systems and software applications.
• Document support requests in the IT service management system and track the...