Patient Services Specialist in North Carolina

Join our team as a Patient Services Specialist!

As a Patient Services Specialist at Lynx Therapeutics, you will play a crucial role in ensuring that our patients receive outstanding support and care. You will be responsible for managing patient inquiries, facilitating communication between patients and healthcare providers, and ensuring a seamless patient experience from inquiry to follow-up.

Key Responsibilities:

• Act as the first point of contact for patients, addressing their inquiries and providing accurate information regarding their treatment plans.
• Coordinate and schedule appointments, follow-ups, and necessary referrals as needed.
• Assist patients with navigating healthcare systems and accessing available resources, including financial assistance programs.
• Maintain accurate patient records and documentation, ensuring compliance with confidentiality regulations.
• Collaborate with...