Client Coordinator in North Carolina

Responsible for achieving maximum efficiency of our internal resources through daily dispatch and scheduling of service requests through Autotask. Requests are submitted via phone call, email, automated alerts, and client portal tickets. It will be your responsibility to ensure clients requests are met quickly and accurately with extraordinary customer service.

Job Duties

• Serve as the initial point of contact for customers and their end-users seeking technical assistance and escalate as necessary.
• Route and direct calls, emails, and automated service requests from clients requiring assistance.
• Resolve level one issues such as but not limited to password resets and system reboots.
• Coordinating with other team members and departments.
• Creating and managing service tickets & calendar appointments for technicians.
• Will have daily communications with Clients and Employees required to complete incoming...

At Salon 8, we are renowned for our exceptional service, cutting-edge techniques, and luxurious atmosphere. As a premier high-end hair salon, we pride ourselves on providing an unparalleled experience to our discerning clientele.

We are seeking a dynamic and personable Front Desk Coordinator to be the face of Luxe Salon & Spa. The ideal candidate will possess a passion for customer service, a keen eye for detail, and the ability to thrive in a fast-paced, high-end environment. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless and memorable experience from arrival to departure.

Key Responsibilities:

• Guest Reception: Greet clients with a warm and professional demeanor, offering refreshments and ensuring they feel welcomed and valued.
• Appointment Management: Schedule and confirm appointments using salon software, efficiently handling changes and cancellations while maximizing the schedule.
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The AmeriCorps Client Coordinator oversees all aspects of the client/homeowner experience of receiving critical repair services from Rebuilding Together.  They strive to build trust within the community and awareness among targeted populations most in need of our services.  The AmeriCorps Client Coordinator is the primary point of contact for clients, ensuring a high level of client communication and support throughout the application, intake, project, and close-out stages.  The AmeriCorps Client Coordinator meets with clients after project wrap-up to complete project evaluations and make referrals to other community service organizations and agencies, as appropriate.

Essential Duties & Responsibilities:

• Pursue a robust client outreach strategy that will increase awareness of our services among our target populations, including seniors, veterans, and individuals with...

The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills

• Supports Financial Advisor/Senior Client Service Associate of a large book of business including handling all administrative functions for Financial Advisors and the firm

• Regular client interaction including appointment scheduling and correspondence; answer all incoming calls and direct/take messages appropriately and according to firm guidelines

• Assist in client meeting preparation and follow-up including assembling requisite paperwork, report generation, appointment scheduling and post-meeting documentation

• Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignature) where available

• Deposit checks received and maintain check blotter in adherence to compliance...