Community Manager & Coach in New York

The Community Manager is responsible for ensuring a high level of member satisfaction by fostering community engagement, managing retention, and supporting operational excellence. You possess a unique combination of coaching expertise, natural operational skills and the desire to grow as a leader. You’ll collaborate closely with the General Manager (GM) to maintain high standards of member experience, ensure smooth program delivery, and contribute to the overall success of the studio.

What You'll Do:

Coaching, Program Delivery and Operations

• Deliver an average of 17 classes per week, covering additional shifts as needed
• Ensure programs are executed to AC standards
• Support management of club systems Mindbody and GLM 
• Conduct exit interviews with all members upon cancellation

• Assist the GM in maintaining gym cleanliness and facility upkeep

Client Experience & Community

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[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing  and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of fourteen (13) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings.

Requirements

• Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 13+ classes per week....