Senior IT Support Technician in New Jersey

The Senior IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals.

Position Description and Responsibilities: include, but are not limited to, the following:

• Provide support in the selection, acquisition, implementation, and ongoing support of personal computer hardware, software, and application systems to provide solutions as necessary to satisfy operational needs.
• Provide direct support for networked applications and the operational systems supporting them to ensure problems are resolved on a timely basis with minimal disruption to business operations.
• Provide escalated level of support, and first level as needed, for employees.
• Train and assist IT Support Technicians on an ongoing basis.
• Configure and maintain Cisco switches and network ports.
• Assist Network Engineers with physical network equipment and...