Director Player Development in New Jersey

About the Role

The Director Player Development is responsible for executing the casino player marketing strategy to increase premium players, their visits and their loyalty.

Position Responsibilities

• Understands and explains Ocean Casino Resort programs to customers.
• Emphasizes the rewards and benefits of the Loyalty Card Program to promote customer awareness
• Responsible for generating gaming revenue through direct mail, telemarketing and networking with new, inactive and existing customers
• Arrange and attend on and off-site player events
• Tracks, analyzes and manages win and losses to determine “comp-worth.”
• Extend complimentary services to players when appropriate and within established guidelines.
• Ensure the protection of customer’s rewards and credit lines
• Comply with all New Jersey regulatory requirements
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