Assistant Manager In Room Dining in New Jersey

About the Role

The Assistant Manager In Room Dining assists the Manager In Room Dining in overseeing the day-to-day management of the In Room Dining operation.

Position Responsibilities

• Assists IRD Manager in overall operation of n-Room Dining as well as coordination with other supporting departments
• Responsible for the timely and accurate delivery of food, beverages and amenities to our guest rooms.
• Monitors service levels through customer interaction and customer survey scores
• Works with supervisors to ensure stations, service carts, and trays are cleaned, stocked and organized.
• Assists in ensuring that service is carried out in accordance with established policies and procedures
• Trains and evaluates all In Room Dining personnel and enforces food and beverage policies and procedures
• Facilitates communication between various hotel and casino departments to ensure...