Service Coordinator in Michigan

Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to join our team. Our team answering the phones is our front-line defense and first impression with our clients. This team sets the tone for the clients IT support experience. The ideal candidate would be responsible for managing incoming service requests via email and phone. On average, this role will be answering 120-150 calls per week and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer service experience every time.

Location:

This would be a fully remote position.

Proactive Technology Is Different:

• Monthly check-ins
• Fun, team-based approach
• Constantly learning
• We are Nuts about IT

Requirements

This is a fast-paced position requiring experience, efficiency, and a lot of organizational...

Service Coordinator

Job Type:  Full Time  

Pay: $18 - $20 Per Hour  

Schedule: Normal business hours 8:00am – 4:30pm Mon – Sat (5-day workweek) 

Who is Refloor?  

Refloor is America's fastest-growing flooring company, and we owe our success to YOU. It is individuals like you who join our team, fuel our growth, and make us want to continue to thrive. We are committed to team development and customer satisfaction, expanding our reach, and ensuring customers receive nothing less than 5-star experiences. Join us and be part of our exciting journey!  

Mission: 

The mission of the Service Coordinator role is to ensure the smooth and efficient coordination of our flooring service projects from initiation to completion. The Service Coordinator plays a pivotal role in reviewing and validating project details, communicating effectively with...