Member Service Representative in Michigan

Our partner, a financial institution in Lansing, MI, is seeking a Member Service Representative who is passionate about providing exceptional customer service and building genuine connections with members. This role involves handling various financial transactions, assisting members with inquiries, and promoting Credit Union services.

Responsibilities:

• Process deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances for members in person, via phone, and through mail.
• Balance daily transactions and verify cash totals.
• Perform member services functions such as opening and closing suffixes, renewing term deposits, and addressing account inquiries.
• Actively cross-sell Credit Union services to members.
• Perform clerical and receptionist functions as assigned.
• Assist other Member Service Representatives with duties as needed.
• Serve members promptly and...