Chat Support Representative-Remote in Michigan

RCS Millwork, a reputable provider of building materials, is seeking a dedicated and tech-savvy individual to join our team as a Chat Support Representative. In this remote position, you will be responsible for providing excellent customer service and support through chat interactions. Your strong communication skills and ability to multitask will be essential in delivering a positive customer experience.

As a Chat Support Representative at RCS Millwork, you will engage with customers through online chat platforms to address inquiries, provide information, and resolve issues. Your ability to type quickly and accurately while maintaining professionalism and attentiveness to customer needs will be crucial in meeting their expectations.

Responsibilities

• Respond to customer chat inquiries promptly and professionally
• Provide accurate and timely information to customers
• Resolve customer issues and complaints, escalating as necessary to...