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Senior IT Specialist in Maryland

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ZeroFox seeks a Sr. IT Specialist to support a growing multinational cybersecurity company. The successful candidate will work with the corporate IT team to execute upon daily initiatives and long-term IT goals.

Role and responsibilities

  • Prepare, assemble and ship hardware. Answer client phone calls, e-mails, and service tickets timely and efficiently
  • Document all client correspondence in the ticketing system
  • Resolve any customer issues through research and collaboration among departments. Keep up-to-date on the latest software and hardware releases
  • Work with users and other IT staff to determine and develop specific information systems requirements and processes. Determine the impact on existing systems
  • Identify, research, and seek resolution to a variety of complex end user technical problems. Respond to technical support...
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Automatically Apply to Senior IT Specialist Jobs in MarylandFind success without any stress!