Customer Service Manager in Maryland

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become an essential player in the vital prior authorization...

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary

Join our team as a Remote Customer Service Representative and become a player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is not just about answering calls—it's about creating a positive impact with every interaction. With your deep understanding of our organization's services, you will be equipped to offer solutions and support that go beyond the ordinary, striving not only to meet but to exceed productivity and quality standards. If you are ready to take on a role that challenges and...

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become a player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is not just about answering calls—it's about creating a positive impact with every interaction. With your deep understanding of our organization's services, you will be equipped to offer solutions and support that go beyond the ordinary, striving not only to meet but to exceed productivity and quality standards. If you are ready to take on a role that challenges and...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Senior Customer Service Representative to join our growing team. 

Job Summary:

As a Senior Customer Service Representative, you will be a key player in our team, delivering exceptional service and...

Oxylifehyperbarics is currently seeking a Customer Service Manager to join our team. As a leader in hyperbaric oxygen therapy, we are dedicated to providing exceptional service to our clients. The Customer Service Manager will play a crucial role in ensuring customer satisfaction and loyalty by overseeing all aspects of our customer service operations.

In this role, you will be responsible for managing a team of customer service representatives, ensuring that they deliver the highest level of service while maintaining a positive and professional attitude. You will also be responsible for monitoring and improving our customer service processes and systems to enhance efficiency and effectiveness.

The ideal candidate will have a strong background in customer service management and a passion for delivering an exceptional customer experience. You should be a motivated and results-driven individual, with excellent communication and interpersonal...