Service Representative
Martin Management Group
Bowling Green, kentucky
Martin Management Group is seeking a Customer Service Representative to join our team at our Co-Mar Aviation location. The Customer Service Representative is responsible for the professional representation of the Fixed Based Operation through various types of communications. As one of the first points of contact with pilots, passengers or visitors, s/he must present a positive company image.
Responsibilities:
- Answer all incoming telephone calls
- Process credit card payments for fuel and other various fees
- Accurately complete and forward all necessary paperwork and reports to corporate office in a timely manner
- Provide excellent customer service and present a positive company image
- Communicate with incoming aircraft as necessary
- Order supplies and fuel for the tanks
- Provide courtesy and professional services (i.e. coffee and...