Call By Call Manager in Kansas

Job Summary:

We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.

Requirements

Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly

Experience:
- Proven...

Job Summary:

We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.

Requirements

Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly

Experience:
- Proven...

Job Summary:

We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.

Requirements

Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly

Experience:
- Proven...

Job Title: Call by Call (CBC) Supervisor

Reports To: Operations Manager

FLSA Status: Exempt 

LOCATION: Mission, KS

SUPERVISES: This position supervises field staff

The Role

Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time.  This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.

Responsibilities

• Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

Job Title: Call by Call (CBC) Supervisor

Reports To: Operations Manager

FLSA Status: Exempt 

LOCATION: Mission, KS

SUPERVISES: This position supervises field staff

The Role

Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time.  This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.

Responsibilities

• Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

Job Title: Call by Call (CBC) Supervisor

Reports To: Operations Manager

FLSA Status: Exempt 

LOCATION: Mission, KS

SUPERVISES: This position supervises field staff

The Role

Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time.  This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.

Responsibilities

• Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

Job Title: Call by Call (CBC) Supervisor

Reports To: Operations Manager

FLSA Status: Exempt 

LOCATION: Mission, KS

SUPERVISES: This position supervises field staff

The Role

Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time.  This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.

Responsibilities

• Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

Job Title: Call by Call (CBC) Supervisor

Reports To: Operations Manager

FLSA Status: Exempt 

LOCATION: Mission, KS

SUPERVISES: This position supervises field staff

The Role

Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time.  This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.

Responsibilities

• Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...