Front Desk Specialist in Iowa

Des Moines Eye Surgeons is looking for a high energy individual that has a passion for creating an amazing patient experience. We are looking for someone who wants to be the first point of contact for our patients and who will set the tone in providing an exceptional experience for our patients!

A Front Desk Specialist is trained to act as the first point of contact for our patients where they set the tone for their visit through excellent patient care. The Front Desk Specialist will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones; assure prompt, courteous...