Call Center Representative
hendrickstherapy
Plainfield, indiana
Our mission at Hendricks Therapy is to provide outpatient mental health services to those who place their trust in us. We will provide acceptance and compassion, recognizing that each person deserves respect and understanding as they journey toward good mental health. We will strive to empower, challenge, educate, and support individuals, families, and the community at large.
Job Summary:
As a Call Center Representative, you will be the first point of contact for our customers. You will handle inbound and outbound calls, address customer inquiries, resolve issues, and provide information about our products and services. Your goal is to ensure a positive customer experience and to build lasting relationships with our clients.
Roles and Responsibilities:
- Make outbound calls to follow up with customers, provide information, and address any concerns.
- Resolve customer issues and complaints efficiently and...