Front Desk Receptionist in Illinois

The Front Desk Receptionist is a critical position within the firm as the individual is the first point-of-contact for all calls and visitors. The Receptionist must treat all calls and visitors equally as VIP’s and with the utmost care. The Receptionist is also responsible for ensuring all office supplies are fully stocked and are replenished on a regular basis throughout the workday. Other responsibilities include various clerical duties, assisting managers/employees with computer work and clerical requests, assisting with RFP’s, handling mail/packages, assisting with catering orders, assisting with meetings, and running errands.

Requirements

Essential Duties & Responsibilities:

• Answering the phone prior to the 2nd ring, announcing calls, and transferring to the appropriate individual; taking messages when needed

• Greeting visitors pleasantly, retrieving refreshments, and hanging up...

• Greet patients professionally both in person and on the phone
• Promptly answering incoming calls
• Properly referring questions and issues to the appropriate provider or staff members
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Checking patients in and having them complete any necessary paperwork
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring patient chart is up to date when checking patients in for appointments
• Verifying financial records and collecting patient copays/coinsurance and balances

Requirements

• Customer service experience
• Healthcare experience
• Flexibility

Benefits

• $16-$18 per hour

• 25 hours per week with flexibility of more
• Stability

Ivyhill has an immediate need for a Front Desk Receptionist for its project located at Scott AFB, IL. This is a On-Call position working hours between, Monday - Friday, 7:00 AM - 4:00 PM, as required. The qualified candidate will provide front desk reception support, information and referral services for the Scott  AFB Military & Family Readiness Center (M&FRC).  This project requires knowledge of military family support programming and extensive knowledge, skills, and abilities associated to perform the duties and responsibilities of the position.

The qualified candidate:

• Will fulfill the requirements of the M&FRC by providing information about the M&FRC and base community to M&FRC customers.  Duties require calm, confident, and professional demeanor while handling multiple phone-calls and walk-in customers.  Will seek any information required to perform duties in the most efficient manner. 
...

• Greet patients professionally both in person and on the phone
• Promptly answering incoming calls
• Properly referring questions and issues to the appropriate provider or staff members
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Checking patients in and having them complete any necessary paperwork
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring patient chart is up to date when checking patients in for appointments
• Verifying financial records and collecting patient copays/coinsurance and balances

Requirements

• One year customer service required
• One year EHR/medical terminology required
• Excellent organization skills
• Behavioral Health experience preferred

Ivyhill has an immediate need for a Front Desk Receptionist for its project located at Scott AFB, IL. This is a full-time position working a 40-hour work week (Monday - Friday, 7:00 AM - 4:00 PM). The qualified candidate will provide front desk reception support, information and referral services for the Scott  AFB Military & Family Readiness Center (M&FRC).  This project requires knowledge of military family support programming and extensive knowledge, skills, and abilities associated to perform the duties and responsibilities of the position.

The qualified candidate:

• Will fulfill the requirements of the M&FRC by providing information about the M&FRC and base community to M&FRC customers.  Duties require calm, confident, and professional demeanor while handling multiple phone-calls and walk-in customers.  Will seek any information required to perform duties in the most efficient manner. 
• Will...