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Medical Front Desk Receptionist

Advanced Psychiatry of Elgin

Elgin, illinois


Job Details

Part-time


Full Job Description

  • Greet patients professionally both in person and on the phone
  • Promptly answering incoming calls
  • Properly referring questions and issues to the appropriate provider or staff members
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Checking patients in and having them complete any necessary paperwork
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring patient chart is up to date when checking patients in for appointments
  • Verifying financial records and collecting patient copays/coinsurance and balances

Requirements

  • One year customer service required
  • One year EHR/medical terminology required
  • Excellent organization skills
  • Behavioral Health experience preferred

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