Coffee Field Service Technician in Illinois

ESI was founded as a technical coffee service company in 1989; setting the standard for service quality and customer support in the specialty coffee industry. Intermix Beverage, our product division, was created to offer a full circle consumer experience. The goal is to help customers serve a high-quality and consistently prepared coffee beverage.

This role is responsible for performing installation, service repairs, and maintenance work on customer-owned and company-owned coffee equipment both at customer locations and in the shop. This position is also responsible for providing high-quality work and excellent customer service to ensure highly satisfied customers.

Position Responsibilities

The essential functions include, but are not limited to the following:

• All equipment is tagged appropriately and check-in form is filled out
• Ensure all jobs are completed in FieldAware
• Communicate with customers on the status of their...

ESI was founded as a technical coffee service company in 1989; setting the standard for service quality and customer support in the specialty coffee industry. Intermix Beverage, our product division, was created to offer a full circle consumer experience. The goal is to help customers serve a high-quality and consistently prepared coffee beverage.

This role is responsible for performing installation, service repairs, and maintenance work on customer-owned and company-owned coffee equipment both at customer locations and in the shop. This position is also responsible for providing high-quality work and excellent customer service to ensure highly satisfied customers.

Position Responsibilities

The essential functions include, but are not limited to the following:

• All equipment is tagged appropriately and check-in form is filled out
• Ensure all jobs are completed in FieldAware
• Communicate with customers on the status of their...