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IT Specialist in Georgia

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WorldVia seeks a highly experienced and dedicated Air Ticketing Specialist to join our Air Services team. As an Air Ticketing Agent Specialist, you will an integral part of our continued growth by supporting our members with airline ticketing needs. Your expertise in airline ticketing, fare rules, and industry regulations will be essential in this role.

Responsibilities

  • Assist our members with air transactions in our air booking tool, advising on fare rules and penalties and guiding members through exchanges and schedule changes for bookings 
  • Adhere to company procedures, guidelines and standards in ticketing PNRs, the utilization of tools, productivity, and accuracy of work 
  • Monitor, respond to, and resolve support requests via live chat, email, and phone 
  • Review international itineraries and add commission contracts 
  • Assist the...
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