Customer Success Manager in Georgia

Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.

Since its first launch, Katalon has experienced tremendous growth, serving more than 100,000 users across 30,000 teams, many of which are in the Fortune Global 500, such as PwC, KPMG, Abbott, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as Gartner, Capterra, and IT Central Station. 

Internal Role Title: Lead Customer Success Manager

Responsibilities

• Own a book of strategic customers, with a focus on building trusted relationships with customers and helping them get the most of their Katalon subscription
• Responsible for onboarding including hosting kick-off calls and check-in meetings and providing...

We are seeking a dynamic and experienced Client Success Manager (CSM) to join our team. The CSM is a key role in our organization, responsible for maintaining and expanding relationships with our clients in the manufacturing industry. The CSM will leverage their strong communication skills, strategic thinking, and technical proficiency to understand and meet client needs. They will manage multiple accounts, identify growth opportunities, and ensure excellent customer service. Their deep understanding of the manufacturing industry and our capabilities will enable them to provide tailored solutions and drive business growth. This role requires a unique blend of skills and experiences, including industry experience, problem-solving abilities, and a passion for customer service. The CSM is not just an account manager, but a visionary advocate for the client within our organization.

Requirements

• Educational Background: A bachelor’s degree in business,...

Are you passionate about the language industry and technology? Would you like to become the trusted advisor for your customers and see how you contribute to their success? Are you driven by strong team spirit, international work environment with flat hierarchies and plenty of chances to bring in your strengths and ideas? Are you curious, trustworthy, caring and ambitious? Yes? You should definitely read on!

The role you’ll play

We are looking for a Customer Success Manager to join our Customer Success team in Atlanta.

Reporting into the Customer Success Director, you will be the portfolio owner of middle-sized and large accounts from a big variety of industries, and you will have the full overview and responsibility of the customers and the budget. With the right support you will need to understand the customer’s organisation, build relationships with several high profile stakeholders, and help provide added value to them while meeting...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the...

Introduction

Slip Robotics is a venture-backed, supply chain robotics startup that provides robots-as-a-service for automated truck loading/unloading in under 5 minutes. 23% of a truck driver’s workday is typically wasted idling and waiting for their truck to be loaded/unloaded at a dock, while forklift drivers face constant pressure to quickly load/unload freight despite the high risks of damage and injury. SlipBots auto-load/unload all types of trucks in less than 5 minutes to increase safety, speed, and savings across the supply chain. Slip is headquartered in Atlanta, GA and serves multiple Fortune 500 customers in 24/7 production manufacturing and logistics operations throughout North America. We're looking for motivated people to join our team to help fuel our growth and modernize the supply chain.

Position Overview

At Slip Robotics, the role of Customer Success Manager is pivotal in ensuring customer satisfaction and...

We are seeking a dynamic and experienced Customer Success Manager (CSM) to join our team. The CSM will play a crucial role in ensuring the success and satisfaction of our clients by leveraging our full suite of cybersecurity solutions. This individual will act as the primary point of contact for clients, guiding them through onboarding, adoption, and optimization of our services. The ideal candidate will have a strong background in cybersecurity, excellent communication skills, and a deep understanding of Microsoft-centric security solutions.

Key Responsibilities:

1. Client Onboarding Orchestration/Management:

• Orchestrates smooth onboarding processes for new clients, ensuring they are set up for success with our cybersecurity solutions.
• Conduct initial training sessions and provide necessary documentation to help clients understand and utilize our services effectively.

2. Client Relationship...

AutoLeap is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook.

About AutoLeap

AutoLeap is a full-suite shop management software for the auto repair industry. We are on a mission to improve the lives of shop owners around the world by bringing modern software innovations to their underserved market. We are an international startup that values doing things differently and having fun along the way. Our leadership team consists of repeat CEOs, EY Entrepreneurs of the Year, Canada’s Top 40 Under 40, and hails from BCG, Bain, Wharton and Stanford.

As a Customer Success Manager you will:

• Work directly with shop owners and their teams to realize greater value out of...

Hybrid role based in Atlanta, Georgia

Role Overview 🚀

At Uncapped, we help ambitious founders realise their dreams. If you are looking for your next role in Sales/Customer Success, come join a high-performing team working with the Founders and decision-makers of high-growth companies in the US. We are transforming the way digital companies can grow their revenue, and Customer Success Managers are crucial to the client relationship. Our solutions delight our customers; our compensation plans are competitive; and our approach to your training, mentoring, and development is hands-on and designed for your success.

We are on a path to becoming a significant company with global influence, and you will be working at the intersection of technology companies and venture capital investment. This role offers an opportunity to join a company and materially contribute directly to its growth.

About Uncapped...