Call Center Sales Supervisor in Florida

OneTouch Direct is a premier contact center provider, committed to elevating customer experiences for our partners and clients. We are currently seeking a dynamic Call Center Sales Supervisor to join our team. In this role, you will lead a team of sales representatives, focusing on driving performance and achieving sales targets while maintaining a high level of customer satisfaction.

Key Responsibilities:

• Supervise and manage the sales team, providing guidance and mentorship to maximize their performance.
• Monitor sales metrics and develop strategies to enhance team productivity and achieve sales goals.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Facilitate training sessions to boost the team's product knowledge and sales techniques.
• Handle escalated customer inquiries and resolve any issues that may arise.
• Collaborate with management to...