Call Center Representative - USA BASED ONLY
CES POWER
Jacksonville, florida
CES POWER is looking for a motivated and enthusiastic Call Center Representative to join our customer service team. In this pivotal role, you will act as the first point of contact for our clients and play a critical role in ensuring customer satisfaction. You will handle incoming calls, respond to inquiries, manage complaints, and provide accurate information about our products and services. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong customer-centric mindset. If you are passionate about helping others and enjoy solving problems, this is the perfect opportunity for you to grow your career with a leading company that values its employees and their contributions.
Responsibilities
- Answer incoming calls and respond to customer inquiries in a professional and timely manner.
- Assist customers with order status, product information, and service-related questions. ...