Customer Success Manager
Inbox Health
New Haven, connecticut
Inbox Health is a fast-growing, venture backed technology company on a mission to reinvent how patients pay for healthcare. We’re looking for an experienced Customer Success Manager (CSM) with a successful track record of working with health care organizations.
Our CSM team works with medical billers to onboard their independent medical practices onto our advanced patient engagement solution. We are looking for a CSM who understands how to navigate organizations with multiple stakeholders, delivering value across a portfolio of customers. Part sales person, account manager, consultant and product expert, our CSMs are continually focused on helping our customers improve their patient engagement experience and be successful with Inbox Health.
The right candidate will be able to
- Empathize with every aspect of the customer experience, putting customers’ needs first
- Articulate our value proposition in a compelling manner to drive adoption of our solution...