Customer Service Representative in Colorado

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Customer Service Representative

Position Overview

Join our team as a Customer Service Representative and become an essential player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism and care. Your day-to-day responsibilities will include responding to customer inquiries, resolving complaints, and fulfilling requests with precision and adherence to our strict internal policies and procedures.

Your role is...

Job Title: Customer Service Representative

Position Type: Part-Time

Salary: $20.00 per hour

Dept/ Location: Customer Service, Denver, CO

Reports to: CSO

Core Focus

Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and positive Sales Representative to join our team! The Floral Image North America (FINA) Customer Service Representative (CSR) will be responsible for supporting the wider sales effort through selling, retaining, and expanding our customer base. CSRs achieve this goal through driving sales, maintaining strong customer relationships, and expanding their customer base. A successful CSR is someone who can adapt to various client scenarios.

Job Description

This position is a unique opportunity where you will be working to...

At TechOp Solutions International, we are currently seeking full-time Customer Service Representatives to join our team. As a Customer Service Representative, you will play a crucial role in providing exceptional service to our valued customers. This is an exciting opportunity for individuals who are passionate about delivering excellent customer service and are looking to grow their career in a supportive and dynamic work environment.

Your responsibilities will include:

• Managing inbound customer inquiries and resolving issues promptly and accurately
• Providing personalized assistance and support to customers via phone, email, and chat
• Effectively navigating through multiple systems to access and update customer information
• Collaborating with other team members to ensure timely resolution of customer concerns
• Recording, documenting, and maintaining accurate records of customer interactions and transactions
• Following...

We are looking for a licensed staff to work in an insurance agency. A staff member will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best agency staff are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. they love to talk. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving needs to come naturally to these staff members. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Agency staff may also perform marketing and sales duties if that is something they are comfortable with.

Requirements

• Manae incoming calls
• Identify and...

We are looking for a licensed staff to work in an insurance agency. A staff member will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best agency staff are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. they love to talk. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving needs to come naturally to these staff members. They are confident at troubleshooting and investigating if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Agency staff may also perform marketing and sales duties if that is something they are comfortable with.

Requirements

• Manage incoming calls.
...