Office and Facilities Coordinator in California

This role is the first point of contact for customers, employees, and guests, handling inquiries and concerns while also managing the office. Responsibilities include acting as a hospitality coordinator, maintaining a comfortable work environment, overseeing housekeeping, coordinating maintenance, ordering supplies, and managing food and beverage expenses. This person represents our brand and workplace culture while also ensuring the safe, reliable, and efficient operation of buildings, systems, and equipment. They serve as the primary resource for maintenance and building operations, helping to prevent chronic issues from becoming critical events. This role works closely with the People Operations Manager to support an effective and comfortable workplace.

Responsibilities

• Manage incoming service tickets.
• Identify and assess customer needs to achieve satisfaction.
• Handle customer complaints, provide appropriate solutions,...