IT Support Technician in California

Are you passionate about hands-on technical support and solving IT issues quickly? Do you enjoy helping users navigate tech challenges and ensuring they have a seamless desktop experience? If you’re ready to be the go-to person for resolving desktop issues, our client has the ideal role for you. We’re looking for a Desktop Support Technician (aka The Troubleshooting Pro) to provide frontline support, maintain user workstations, and ensure everything runs smoothly.

As a Desktop Support Technician at our client, you’ll assist users with a variety of technical issues, from hardware to software and connectivity problems. Your role will be essential in keeping users productive and systems running smoothly across the organization.

Key Responsibilities:

1. Provide Hands-On Desktop Support:
• Respond to user requests for assistance with desktops, laptops, peripherals, and...

Job Summary:

The IT Support Technician will play a crucial role in managing the day-to-day IT needs of Alexander Valley Health Center, a small Federally Qualified Health Center (FQHC). This role requires strong coordination skills, as the IT Support Technician will interface with an external contracting agency for IT resources and support. The position offers growth potential, with the ideal candidate developing into an IT Manager or higher.

Key Responsibilities:

Vendor Management: Serve as the primary point of contact between the organization and external IT contractors, ensuring the timely delivery of IT services and resolving technical issues efficiently.

System Maintenance: Oversee the regular maintenance of IT systems, ensuring optimal performance of computers, servers, and networks, with support from contracted IT resources.

Troubleshooting: Coordinate the troubleshooting of hardware and software issues for internal staff, escalating to...

Are you a tech-savvy problem solver who loves helping others? Frontline, LLC is looking for a friendly and enthusiastic IT Help Desk Technician to join our dynamic team! As a Tier 1 Support Technician, you'll be the first point of contact for our clients, providing top-notch service and solutions for their IT challenges. The salary range for this job is $50,000 - $58,000 per year, and is onsite at our location in Bubrank, CA.

Your primary responsibilities will include troubleshooting hardware and software issues, assisting with user account management, and maintaining a positive rapport with our clients. You'll be instrumental in making sure our customers feel supported and understood every step of the way!

Your Role Includes:

• Responding to client inquiries via phone, email, and chat with a smile.
• Diagnosing and resolving basic technical issues with a focus on friendly communication.
• Documenting tickets clearly and efficiently in our...

Position Summary
The SLS Technician (Supported Living Services) supports participants with developmental and intellectual disabilities, as well as moderate to severe behavioral challenges. They provide skill training, assessment, counseling, intervention, and advocacy to empower participants. The technician must work well under pressure and manage sudden behavior changes. The job site is located at the participant's home or in the community as required.

Essential Duties and Responsibilities

• Personal support for participants emphasizes increasing community access (i.e., mobility training)
• Addressing physical and emotional health and wellness and increasing personal care (i.e., bathing, habit training, dressing skills, etc.)
• Personal support services will include home-based training that addresses housekeeping and cleaning, cooking, and preparing meals.
• Financial budgeting support and money...

WHO WE ARE

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded. We nurture bright, passionate people who are innovative and creative in their thinking and ambitious and brave in everything they do.

DMS is a place where our clients feel looked after, where they trust our ability to deliver and to come up with new ways of engaging them and helping them engage their audiences. We strive to be a key agency partner to our clients, delivering consistency of work and quality of service.

Founded in 2002, our headquarters are in London with offices also in Los Angeles and Sydney. We are part of the AKA Group of agencies.

WHAT WE DO

We are a full-service creative digital agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their...

Program Description:

The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option.  The EITSD provides support to users of GSA’s internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The EITSD is the centralized POC for GSA end users and customers to report incidents, submit requests, seek advice, and register complaints about GSA’s IT infrastructure, applications, and programs supported in the environment.

Position Description:

As a Journeyman Computer User Support Specialist, your primary...

This is a 4-month contract, Under general supervision, performs broad systems administration and technical support for both stand-alone PC hardware and software and local area networks. Supports day-to-day operations including end user devices, peripheral equipment and provides technical oversight of the IT Service Desk. The ideal candidate having 2-3+ years in desktop support and the ability to work autonomously.

Essential Duties and Responsibilities

• Installs and maintains hardware and software products and configures PC equipment according to department standards.

• Identifies, evaluates, and corrects hardware, software, or operations problems.
• The ability to troubleshoot and perform steps to identify root cause of unavailable systems or network
• Opens, assigns, and escalates support tickets based on importance and priority.
• Answers IT Support calls...

Who is Anatomage?

Founded in 2004, Anatomage is a world-leading health care technology company. Anatomage offers 3D medical imaging software and hardware for diagnosis, treatment planning, customized surgical devices, and anatomy education in both the dental and medical industries.

About the Role

As Anatomage has successfully adapted to the pandemic, we have increasingly ramped up our services virtually to all of our clients by providing more resources. As an Application Specialist - Technical Support, you will primarily be working on troubleshooting for our Anatomage Table end-users. We are growing at a rapid pace and are seeking Application Specialists to help provide customer service technical support, and improve existing programs. This person will be an integral part of the team, working alongside a group of subject matter experts who have an impact on our educational resources that we provide.

The ideal...

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

• We are cloud focused (but we will train you up if you don’t have all the necessary skills yet).
• We have professional development pathways throughout the organization with accompanying training programs.
• We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
• We are poised for significant growth in 2024 and beyond, and need you to help us do it!
• We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements

Interlaced is looking to hire...

Job description

Sorting Robotics Inc. is seeking a Software Support Technician to join our team. As a Software Support Technician, you will provide technical support and assistance to our customers regarding our software products.

Preferred: Must be comfortable with cannabis (preferred you enjoy it and have experienced it) as we manufacture robotic innovations for the legal cannabis market in the US and Canada.

RESPONSIBILITIES

• Responding to customer inquiries and requests for technical support via phone, email, or chat.
• Troubleshooting software issues and providing step-by-step instructions to resolve problems.
• Logging and keeping track of customer issues and resolutions in our support ticketing system.
• Collaborating with the software development team to identify and resolve software bugs and defects.
• Providing product demonstrations and...

*Salary: $70,000 - $100,000 annually*

As a Customer Support Technician, you will be responsible for providing frontline technical support to our customers via phone and email. You will help resolve issues related to our x86 hardware products and assist in the deployment of IT solutions.

Key Responsibilities:

• Respond to customer inquiries and technical issues via phone and email.
• Diagnose and troubleshoot x86 hardware problems, including servers and GPUs.
• Assist customers with basic Infiniband and switch configuration issues.
• Support customers in the deployment and management of clusters.
• Manage and troubleshoot Linux systems and configurations.
• Use and understand scripts to assist in resolving customer issues, providing feedback to engineers as needed.
• Escalate complex technical problems to higher-level support or engineering teams.
• Document support cases and resolutions in the support...

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

• We are cloud focused (but we will train you up if you don’t have all the necessary skills yet).
• We have professional development pathways throughout the organization with accompanying training programs.
• We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
• We are poised for significant growth in 2024 and beyond, and need you to help us do it!
• We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements

Interlaced is looking to hire...