IT Support Engineer (On Site)
CorDx
San Digeo, california
Technical Support:
- Provide first and second-level support for hardware, software, and network-related issues.
- Troubleshoot and resolve system errors, application issues, and connectivity problems.
- Respond to and resolve support tickets in a timely and efficient manner.
System Maintenance:
- Perform regular maintenance on IT systems, including updates, patches, and backups.
- Monitor and maintain servers, workstations, and network equipment.
End-User Assistance:
- Assist users with technical issues, providing guidance and training as needed.
- Set up and configure new user accounts, hardware, and software.
Documentation:
- Maintain detailed records of technical issues and solutions.
- Create and update IT support guides and training materials.
IT Infrastructure...