Front Desk Representative in California

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. Are you friendly to everyone you meet, highly organized and flexible? We are committed to excellent customer service (both internal and external) and are looking for a band member with the same commitment to join our team.

Responsibilities

• Manage lobby area by greeting, welcoming, directing and announcing all guests and visitors.
• Act as onsite COVID-19 Safety Officer by ensuring all employees and guests meet COVID safety requirements, including but not limited to: Temperature scans, mask compliance and posted signage compliance.
• Assist with invoicing and other...

The Spa Front Desk is involved in all aspects of the spa operations and providing exceptional customer service.

Essential Duties and Responsibilities:

Responsible for the client first impression, greet clients with a smile, confirm appointment and offer amenities, answer the phone properly using good telephone etiquette, understand spa computer systems such as booking systems and general computer applications, schedule and reschedule appointments, detect errors on the appointment book before they can cause problems in the spa, effective conflict resolution skills, learn all spa treatments and be able to answer client questions, understand appropriate booking order and contraindications, understand spa policies and effectively enforce the policies, responsible for check-in and check-out of all client payments and gratuities, maintain a clean working environment in all areas, opening and closing the facility each day according to standard operating...