Chiller Repair Technician & Customer Service Specialist - San Diego Based
Inergize
San Diego, california
Who We Are
Inergize Health is headquartered in Point Loma, San Diego, CA. Our product is a groundbreaking, all-in-one, portable cold tub that is revolutionizing the rapidly expanding cold-water immersion sector.
Mission/Purpose
The Inergize Health Service Technician is a proactive individual eager to meticulously assess, diagnose, repair, and validate our chillers that have been returned due to warranty concerns. In this role, you will oversee the reception of machines, their restoration, testing, repackaging, and shipping. Simultaneously, you will take customer service calls to update the progress of their repairs, handle problem-solving calls with customers, and de-escalate refund claims. An optimal candidate will possess experience in heat pump repair, coupled with a comprehensive understanding of the system's mechanics, including electronics.
Accountabilities:
- Repair and Maintenance:...