Medical Receptionist in Alabama

Job Description:

We are seeking a dedicated and professional Medical Receptionist to join our medical office in Auburn, AL. As a Medical Receptionist, you will be the first point of contact for patients and play a critical role in ensuring smooth and efficient operations within the office. Your primary responsibilities will include greeting and engaging with patients, providing a wide range of administrative support, managing scheduling, and organizing files. This position is vital for maintaining the provider-patient relationship by ensuring excellent customer service and efficient office administration.

Key Responsibilities:

- Answer and route phone calls in accordance with office policies.

- Greet and direct all visitors, including vendors, clients, and customers.

- Register and schedule patient/client appointments.

- Ensure availability of treatment information by filing and retrieving patient records.

- Ensure...

The Check-Out Receptionist is responsible for greeting patients as they check-out and offering them friendly and prompt assistance while coordinating the patients care. The Check-Out Receptionist will review the provider’s orders to determine the necessary treatment plan. At checkout follow up appointments are scheduled with the patient. Referral appointments are scheduled and/or arrangements are made for diagnostic testing. Medical records are sent to specialists if referral is made and precertifications are obtained if diagnostic testing is ordered. Outstanding balances are collected for coinsurances. The deposits are collected and balanced as a group and taken to the bank for deposit. Reports to: Front Office Manager.

Requirements

 High School education or GED equivalent.

 Minimum two years of medical office experience preferred.

 Working knowledge of general office duties.

 Working knowledge of contracted insurance plans....