Laundry Supervisor - Mountain Modern Motel

ABOUT US
The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

OUR VALUES

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

JOB OVERVIEW: Supervises The laundry staff to maintain a constant supply of clean linens for the hotel. Assists in assuring cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist room attendants in order to maintain high standards of quality.

ESSENTIAL JOB FUNCTIONS:

• Supervise Laundry staff and operations.
• Collect, sort, treat, wash, dry, and fold all laundry used by the hotel and lounge.
• Operate washing machines and dryers, while regularly tending to lint traps and detergent supply.
• Communicate with housekeeping regarding status of linen stock and transportation of dirty and clean linens.
• Able to work with and learn proper handling techniques of chemicals and communicate clearly to the chemical company, Housekeeping Manager, and Maintenance Engineer when there are issues.
• Maintain a substantial PAR of clean linen in the laundry room at all times.
• Prepare a final stock for housekeeping, according to end-of-day inventory lists.
• Assist once a month with Inventory and keep up with reclaim and loss reports.
• Clean the laundry room and machines daily to avoid dirty/dusty linens and/or fire hazards.
• Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.

• Empty room attendant carts of soiled linen and trash.
• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job related duties as assigned.

Requirements

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs. Ability to comprehend and follow instructions from supervisor.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed House standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in House procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to our House. Every associate should adhere to the House security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources