Storm Damage Roofing & Siding Project Coordinator - Wisconsin

The Roofing & Siding Project Coordinator is responsible for the onsite coordination of all aspects of the construction project. They will possess professional experience in the construction industry. Their experience should demonstrate the skills required to manage operations effectively.

Company Overview

123 Exteriors is proud to be part of the Elite Family of Brands, established in 2006. As a community-oriented company with a nationwide reach, we offer consistent payment, reliable job installations, and unwavering support for your success. With over 20,000 completed projects and 15 locations across the nation, our reputation speaks for itself. We are among the top 1% of contractors nationwide and rapidly growing.

Key Responsibilities:

1. Customer Service:

   - Serve as the primary point of contact for clients, addressing their concerns, and providing regular project updates.

   - Maintain open and transparent communication with clients throughout the construction process.

   - Respond promptly to client inquiries and complaints, and work diligently to resolve any issues that arise.

   - Foster positive relationships with clients by demonstrating professionalism, empathy, and a commitment to excellence.

2.On-Site Inspections:

   - Conduct thorough inspections of ongoing and completed exterior construction projects, such as roofing, siding, windows, and doors.

   - Verify that materials, workmanship, and installation methods comply with industry standards, building codes, and company specifications.

   - Identify and document any deficiencies or areas requiring corrective action.

3. Quality Assurance:

   - Collaborate with project managers, supervisors, and subcontractors to address and resolve quality issues promptly.

   - Ensure that corrective actions are implemented effectively and efficiently.

   - Conduct follow-up inspections to verify the successful completion of corrective actions.

4. Customer Service:

   - Serve as the primary point of contact for clients, addressing their concerns, and providing regular project updates.

   - Maintain open and transparent communication with clients throughout the construction process.

   - Respond promptly to client inquiries and complaints, and work diligently to resolve any issues that arise.

   - Foster positive relationships with clients by demonstrating professionalism, empathy, and a commitment to excellence.

5. Documentation and Reporting:

   - Maintain detailed records of inspections, deficiencies, corrective actions, and client communications.

   - Prepare comprehensive reports and present findings to project managers and supervisors.

   - Ensure compliance with company policies, procedures, and documentation requirements.

Requirements

Customer service focused, experience in serving customers, deescalating issues, overcoming objections, and providing a world class level of service 

-Proven experience in quality control, inspections, or construction management, preferably in exterior construction projects.

- Strong knowledge of building codes, industry standards, and best practices related to exterior construction.

- Excellent communication and interpersonal skills, with the ability to effectively communicate with clients, contractors, and internal teams.

- Attention to detail and a keen eye for identifying potential issues or deficiencies.

- Proficiency in using relevant software and technologies for documentation and reporting.

- Valid driver's license and the ability to travel to job sites as needed.

Benefits

• We offer a competitive compensation package, including attractive benefits and opportunities for professional growth. If you are a customer-focused individual with a passion for quality and a commitment to excellence, we encourage you to apply for this exciting opportunity.