SSP Area Lead

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1400 employees across 12 offices, there is a breadth and variety of work to keep you engaged and inspired.  

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:  

• New construction – Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices  

• Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies  

• Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response  

• Building Controls - Control systems, fault detection, energy services and remote monitoring  

People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values:  

• Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision. 

• Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.  

• Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.  

• Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.  

• Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. 

• Fun! – Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both. 

Requirements

Special Projects Area Lead: This is where you come in. 

We’re looking for an Area Lead to be an innovative problem solver for our customers and setting clear goals and expectations for their direct reports. You will be responsible for mentoring and developing your sales team to enhance their sales performance and project management skills. You will oversee the financial health and cultural environment, ensuring that your zone achieves positive outcomes. This includes setting short- and long-term goals, providing guidance, and fostering a productive team culture while monitoring performance metrics and facilitating effective communication across the team. Additionally, you will play a critical role in driving strategic initiatives that support the overall objectives of the SSP and associated business units in the zone. In return for achieving aggressive goals, you’ll get rewarded with more to own, a ton of growth opportunities, and more freedom than you’ve probably ever had.   

Top deliverables in the first year to be a hero: 

• Build and maintain relationships with key stakeholders, including owners, clients, and internal departments.   

• Establish key performance indicators (KPIs) to monitor project success and compile regular reporting for senior management. 

• Guide and nurture a team of Account Executives and support staff, fostering a collaborative environment for innovation and professional growth. 

• Oversee budget management, ensuring financial viability, identifying cost-saving opportunities, and developing risk mitigation strategies to address potential challenges. 

The Special Projects Area Lead role reports to Kevin Wilder – Director of Service Special Projects Sales on a collaborative team working on a variety of projects and initiatives to support our growing business. This highly visible role interacts with all levels and functions within the organization. 

Your Background: What kind of person will thrive in this role? 

You should have… 

• A track record of delivering first class customer service with a business-owner mindset 

• Expertise leveraging your knowledge to provide solutions to your clients 

• Experience building and mentoring strong sales teams 

•  Proven ability to develop strategies to identify, pursue, and capture new business is a plus 

• A degree in Construction Management, Mechanical Engineering, or other technical degree or Minimum three years’ sales experience is preferred   

And everyone you work with should describe you as… 

• Passionate with a can-do attitude 

• Extremely collaborative 

• A first-class mentor who fosters an environment for innovation and growth 

• A great problem solver with high-levels of initiative and ownership over your tasks 

And you should be motivated by… 

• The opportunity to drive impactful improvements that enhance customer satisfaction and streamline service operations, ultimately contributing to your team's success and growth. 

• Empowering yourself to learn how to do something.  If you need a ton of handholding or a micro-manager boss, this is not the place for you 

• Working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year 

• Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel 

Benefits

Compensation: $100,000 - $110,000 annually 

MacDonald-Miller Facility Solutions presently provides employee coverage for: 

• Medical, dental, vision for employees (coverage available for dependents for shared premium). 

• 401k retirement plan including Company matching. 

• Vacation and Sick Compensation (PTO), and Holiday Pay! 

• Disability income protection including short term and long-term disability. 

• Employee and dependent life insurance. 

• Wellness Program. 

• Employee Assistance Program. 

Where you will work 

Our Redmond office (15207 NE 95th St, Redmond, WA 98052), just a 5-minute drive from the expansive Marymoor Park (great for bike rides, picnics, lengthy strolls down the shaded paths, and drive-in movies during the summer!) and Redmond Town Center, which offers no shortage of shopping, trendy restaurants, local ice cream shops, and breweries. 

Interested in learning more?  

If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team! 

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.