NLP Algorithm Engineer/ Sofware Engineer-NLP

At HirelO, we inspire opportunities and create meaningful lives through workforce solutions. As a leading recruitment company, we specialize in candidate sourcing, screening, interviewing, to simplify the hiring process for businesses of all sizes and industries. We believe in the power of diversity and skillful workforces, and we strive to provide personalized services that meet the unique needs of our clients. Our team of experienced professionals is dedicated to building lasting relationships and delivering personalized services that align with our clients' goals.

Job Summary：

Location: Usa/Usa/California/Sf Bay Area, Seattle

Work Model: Hybrid

Our team is responsible for developing state-of-the-art NLP/ML algorithms and strategies to improve user consumption experience, inspire merchants' service quality and revenue, and build a fair and flourishing ecosystem on our E-commerce Platform. More specifically, our team is responsible for the algorithms of Intelligent Customer Service and Product Knowledge Graphs under company's global e-commerce business.

Requirements

What you will do:

•Participate in the development of AI customer service within the e-commerce ecosystem to help our sellers better serve our customers.

• Participate in the development of massive knowledge graphs of real-world products to support feed ranking, recommendations, and ads.

• Collaborate with product managers, data scientists, and the product strategy & operation team to define product strategies and features.

Responsibilities:

• Build an intelligent dialogue system, including mining questions and answers.

• Language understanding, including intention recognition, emotion recognition, FAQ, etc.

• Develop multilingual text generation such as products' copy, dialogue summary, email reply, etc.

• Knowledge graph construction, including product/content/feedback understanding and category/brand/SPU construction.

• Construct knowledge graphs of buyers and products.

Qualifications:

• Bachelor's degree in Computer Science or related technical field

• 2+ working experience in one of the following fields: machine learning, NLP, and computer vision

• Experience with software development in at least one of the following programming languages: C++, Python, Go, Java

• Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred.