Global Vehicle Commerce Business Analyst

The Business Analyst will play a critical role in supporting the company’s vision of achieving Zero Crashes, Zero Emissions, and Zero Congestion. This role involves working closely with cross-functional teams to analyze, document, and optimize processes and strategies, particularly within the automotive and consumer experience domains across various international markets. The successful candidate will contribute to the development of a safer, more sustainable world by leveraging data-driven insights and fostering an inclusive, respectful work environment.

*Remote work options are available*

As a Business Analyst Consultant for AG Consulting Partners, a typical day might include the following:

• Identifying process/technology gaps within the dealer environment, developing process and solutions, and communicating requirements/user stories to the Global Brand & Regional Development team 

• Evaluating and leverage consumer trends, customer research, and market conditions
• Upholding the automotive manufacturing companies core beliefs and behaviors necessary to maintain a productive team culture without inhibiting individuality and personal diversity
• Business and technical requirements elicitation and prioritization based on capacity of Development Team and Business Teams' priorities 
• Developing comprehensive user acceptance testing/training plans are executed and applications are successfully transitioned into production 
• Championing global business requirements for the future state design of the SAP Vehicle Billing and Account Receivable solution to enable better, faster, easier standard global business processes
• Utilizing SQL to manipulate data based on the end users' specific needs and identifying consumer trends
• Facilitating requirement sessions with team members and building comprehensive work products documenting requirements, including validation and traceability of requests
• Facilitating user acceptance testing, documenting the test results, and helping procure business approvals
• Working with business owners/SMEs to understand automation opportunities and analyze them to identify process changes that need to happen
• Performing root cause analysis to identify solutions that address the true source of issues
• Hosting user acceptance testing (UAT) status meetings throughout execution phase of a project and provide status reports to wide range of stakeholders 

This job is for you if:

• You like helping people and don’t need to take credit for success. You’re patient and calm under pressure. You’re motivated and thrive in ambiguity. You know how to influence others without authority.
• You are great at holding people accountable and influencing decision-making.
• You’re humble. You view every experience as an opportunity to learn something new.
• You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don’t get easily discouraged. If you don’t know the answer, you’ll dig until you find it.
• You pay attention to the details. As far as you’re concerned, anything worth doing is worth doing right every time. You stay focused, and nothing falls through the cracks on your watch.
• You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches.
• You communicate clearly. You can explain almost anything to anyone, and you’re comfortable communicating in writing and meetings.

Requirements

You have:

• Minimum of 5 years of experience as a Business Analyst or in a similar role within the automotive or consumer experience sectors
• Supply Chain Expertise: In-depth knowledge of the European automotive supply chain, including key players, logistics networks, and regulatory requirements. Experience in supply chain management within the automotive industry is highly desirable.
• Regulatory Knowledge: Familiarity with European Union regulations related to automotive manufacturing, environmental standards, and trade. Ability to navigate complex regulatory environments and ensure compliance across all business activities.
• Ability to conduct thorough market research and analysis for the assigned regions, particularly in Switzerland, Sweden, France, Germany, Saudi Arabia, Kuwait, and the UAE
• Experience working in international markets, particularly in Europe and the Middle East, is highly desirable
• Familiarity with consumer behavior analysis and customer experience optimization strategies
• Experience defining, documenting, and providing guidance on processes
• Ability to analyze customer feedback, identify pain points, and develop strategies to enhance the overall customer journey in the European and Middle Eastern markets
• Experience communicating analytical outcomes through written communication to both business and technical teams

You might also have:

• Language Skills: Proficiency in one or more European languages (e.g., German, French, Italian, or Spanish) is highly desirable to facilitate effective communication with local suppliers and stakeholders.

• Experience with data analytics and visualization tools is a plus
• Cross-Cultural Communication: Strong communication skills with the ability to work effectively with diverse teams and stakeholders across multiple European countries. Sensitivity to cultural differences and the ability to adapt communication styles accordingly.
• Experience in creating Test case scripts for regression/functional testing
• Proven project management experience, preferably with PMP or similar certification

Benefits

About Us

AG Consulting Partners, Inc. is a Redmond-based boutique consulting firm. Our mission is to embrace the entrepreneurial spirit to relentlessly deliver an exceptional experience and results for our people and our clients.

We take care of our people. Our excellent benefits to full-time employees include competitive salary, medical, dental, vision, PTO, 401k matching, education reimbursement, wellness allowances, community and philanthropic events, and flexible career paths.

See what our employees have to say about our company Working at AG Consulting Partners | Glassdoor

We’re humbled to be consistently acknowledged by local and national organizations for our success, including Consulting Magazine, Puget Sound Business Journal, and Inc. 5000.

We look forward to welcoming you to our team of amazing consultants and partners! Learn more about our firm at https://agconsultingpartners.com

Note: Applicants must be authorized to work for any employer in the U.S. We are unable to provide assistance or sponsorship for employment Visas and Visa extensions at this time.

The compensation for this position is tailored to reflect your unique skill set, relevant experience, and the current dynamics of the job market. We strive to ensure that our compensation package is competitive and fair, taking into account various factors to provide a rewarding opportunity for our team members.

The annual salary range for this role is: 90,000 - 130,000 in addition to our comprehensive benefits package.