GCC - Field Service Technician

GCC is looking for candidates who want to take the next step in their career to join our 100% employee owned company. GCC has offices in Tampa, Miami, Spokane, Seattle and Portland - providing motion control solutions for hydraulic, pneumatic and electrically powered applications. Our southeast division specializes in hydraulic solutions for the aerospace, machine tool, forestry and marine industries. Our team is growing, and we are proud to be a 100% employee owned company – every employee has skin in the game.

The Field Service Technician is responsible for system and component installations, repairs, troubleshooting, maintenance, and retrofits to customer’s equipment or machinery. Travel to jobsites and/or work in a shop environment.

Specific responsibilities:

• Read and follow engineering schematic drawings, Bills of Material, and technical specifications.
• Hydraulic system troubleshooting.
• Inspect valves, pumps, various actuators, and system components.
• In-depth understanding of component operation and adjustment.
• Provide customer guidance for improvement.
• Assemble, test, and service systems and components comprised mainly of company products.
• Manage workflow to maintain in accordance with customer required dates.
• Perform general mechanical tasks, including as necessary basic welding, torch, grinding, painting, etc.
• Maintain records as required (assembly routers, quality, dimensional checks, testing, etc.).
• Follow the process of paperwork requirements of billings, reports, and documentation.
• Properly control, store, maintain, and secure assets (inventory, tools, machinery consumables, etc.).
• Fabricate and install high pressure tubing using standard fittings.
• Maintain the cleanliness, orderliness, and safety of the shop area.
• Repair and maintain machinery and mechanical equipment within the establishment such as test stands, saws, and paint booth.
• Perform preventive maintenance on equipment and mechanical systems.
• Disassemble machinery and repair or replace broken parts.
• Dismantle, test, and analyze malfunctioning equipment, hand tools, and power tools to locate defects.
• Clean and lubricate parts.
• Monitor the functioning of installed equipment to detect hazards/problems and the potential need for adjustments, repairs, or replacement.
• Responsible to keep up to date on product training.
• Inspect work of others.
• Work in environmental conditions to include periods of extreme heat and cold.
• Support and participate in the organization’s continual improvement program to conform to ISO 9001 requirements and understand the implications of not complying with the quality management system.
• Must be able to travel for short periods of time.
• Other duties as assigned.

Requirements

Education and Training

• High school diploma or GED.
• Two (2) year degree or Four (4) year trade school degree preferred.
• Forklift license preferred, as applicable.
• Journeyman skilled craft training/apprenticeship certificate or combination of technical education and experience preferred.
• Fluid Power Society certification for mechanic or technician preferred, as applicable.
• In training to acquire welding certifications for Mig, Tig, and Stick welding processes.

Experience:

• Four (4) plus years of experience in a manufacturing environment preferred.
• Welding and spray booth painting experience (Military specifications and/or ABS standards preferred), as applicable.
• Experience working in an ISO 9001 environment a plus.

Skills Preferred:

• Knowledge of mechanical, automation, and pneumatic components.
• Knowledge of electrical processes and procedures.
• Ability to implement mechanical knowledge and skills.
• Ability to read, write, and use general math applications in order to read schematics.
• Ability to react and perform under stress and emergency situations.
• Ability to organize and prioritize work to ensure the daily workload is completed.
• Ability to exercise sound judgment in a work environment and exercise problem-solving abilities to bring structure to complex situations and provide optimal solutions.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to plan work for others and foresee changes and needs for areas of responsibility.
• Ability to troubleshoot hydraulic, mechanical, and basic electrical circuits, as applicable.
• Ability to read, interpret and follow mechanical, electrical, and hydraulic control systems schematics/blueprints.
• Ability to use measuring instruments (i.e., torque wrenches, calipers, squares, scales, pressure and torque gauges, vibration sensing devices, temperature indicators, and measuring tape) to ensure components/systems are within required tolerance and specifications.
• Full understanding of imperial and metric measuring systems.
• Self-starter with excellent time management skills; ability to multi-task, including support of additional normal fabrication shop practices or assignments (equipment maintenance, clean up, cross functional training).
• Valid driver’s license, and able to qualify and drive company vehicles (forklift, truck, etc.).
• Knowledge of OSHA safety procedures and policies preferred.
• Ability to mentor/train other coworkers.

Physical & Safety Requirements

• Able to sit, bend, stand, and walk 8 – 10 hours per day.
• Able to regularly lift and/or move up to 50 lbs. and occasionally lift and/or move up to 100 lbs.
• Regular exposure to wet or humid conditions, moving mechanical parts, and fumes or airborne particles.
• Constant exposure to a production environment.
• Must comply with any safety or PPE requirements.
• Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.

Benefits

We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit GCC offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.

What is an ESOP?

ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers.

• Studies also show that retirement account balances for ESOP companies are 2.5 times higher.
• ESOP companies grow 2.5 times faster than those companies without employee ownership.
• Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.