Front Desk Receptionist - Mountlake Terrace

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About the Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,500 providers throughout our fourteen locations, and we are continuing to grow!

About the role

In this role, you would be responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary responsibilities

• Provide excellent customer service over the phone, in person, and via email
• Create a warm and welcoming atmosphere for clients
• Manage the front desk by helping clients prepare for their visits
• Schedule client appointments
• Support mental health providers with administrative requests
• Client insurance benefits verification

Requirements

What you’ll need to be successful

• Strong work ethic and ownership of your role
• Ability to multi-task and prioritize
• Willingness to step into uncomfortable situations with clients, providers and coworkers
• Motivation to receive feedback and continually grow
• Flexibility- Availability is required for these hours of operation: Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm. We work with our staff to schedule 8 hour shifts during our business hours.

Benefits

We provide our full-time employees with:

• 75% coverage of health, dental, and vision insurance
• 12 PTO days accrued annually
• 4 paid holidays per year
• 401k matching
• Life Insurance

• Professional development training and opportunities for advancement

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

Job Type: Full-time

Salary: $21.00 per hour