Sr Human Resource Information Systems and Workforce Analyst

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is looking for a Sr. Human Resource Information Systems and Workforce Analyst professional to join our growing team.  If you have robust experience in the back office of HCMs, enjoy optimizing processes through automation, and can assist leadership with robust people analytics, we want to meet you. 

Responsibilities:

• Configures and maintains HCM systems, ensuring proper documentation of processes and procedures and compliance with internal audit procedures and federal and state laws.
• Responsible for all People Analytics, creating dashboards and other analytics to inform leadership’s decision making. 
• Builds roadmaps and project plans for new automations and initiatives for their business partners.
• Works closely with People Operations team to support cyclical needs of the department and supports enterprise-wide system projects to grow and develop technology around business needs and improvements. 
• Acts as the HCM expert (HCM & Payroll) and focused on meeting the needs of business, investigating issues within the system, documenting changes, finding solutions, and growing the system’s ability to serve People Operations Team and business needs.
• Configuring and maintaining HR systems, ensuring innovation, automation, and compliance with federal, state, and local regulations and the company's internal policies, procedures, and guidelines.
• Works closely with business leaders to determine needs, trends, problems, solutions, and automations.
• Builds relationships with functional area leadership.
• Responsible for any large changes within the system, ensuring there are no negative downstream impacts, and all changes are properly tested and documented to ensure a smooth transition.
• Stays abreast of System releases as it relates to their functional area, ensuring implementation and testing of any new initiatives or functions that would benefit the business.
• Investigate any issues or roadblocks within the HCM systems, finding the root cause and testing and implementing solutions.
• Performs HCM system release testing for new functionality.
• Partners with People Operations team to ensure their functional area gets the support they need to utilize the HCM system to it’s full capacity.
• Acts as subject matter expert related to HCM system in finding solutions and automations.
• Protects the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
  Measurable Outcomes: Staying abreast of HCM System release, problem-solving for their functional areas, and automation possibilities, continuously learning new applications and functions in HCM System.

Location: Hybrid in Vienna, VA

Requirements

• Experience with leading or participating in the facilitation of an HRIS system change/implementation.
• Experience implementing processes and workflow for
• Excellent interpersonal and communication skills.
• Experience developing new tools using desktop applications, for example Microsoft Excel and SharePoint, as well as develop and implement processes/procedures. 
• Experience creating dashboards for leadership to use in decision-making
• Working knowledge of other areas of HR including benefits administration, compensation, performance management, recruiting, talent management, leave of absence and processes with systematic mass changes.
• Ability to evaluate process effectiveness and develop changes or alternatives.
• Ability to research and benchmark best practices as it relates to areas of responsibility.
• Ability to develop solutions to complex problems by reviewing related information and evaluating options.
• Ability to serve as an effective liaison with finance, Payroll  and IT teams for the HR department.

Preferred:

• Bachelor’s degree in Human Resources or Information Technology preferred
• 5+ years of related HRIS experience
• Relevant experience in UKG or similar HCMS

Clearance requirements:

• Ability to obtain and maintain a Public Trust clearance

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Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. 

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. 

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.  

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