Salesforce OmniStudio Developer

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

Position Overview:

ITC is seeking a highly skilled Salesforce Developer with extensive experience in Salesforce Integration via API, particularly to integrate with Salesforce Public Sector Solutions. The ideal candidate will have a strong background in APEX and Salesforce Flow, combined with significant experience in pre-sales engineering. This role will play a crucial part in bringing our products and solutions to market, including demoing products to potential clients and stakeholders.

Key Responsibilities:­­

Salesforce Development & Integration:

• Design, develop, and implement custom Salesforce applications using APEX, Flow, and other Salesforce tools.
• Lead the integration of Salesforce with external systems via APIs, ensuring seamless data flow and system interoperability.
• Optimize and refactor existing code and solutions to enhance performance and scalability.

Pre-Sales Engineering:

• Collaborate closely with the sales team to provide technical expertise during the pre-sales process.
• Develop and deliver compelling product demonstrations that effectively showcase the value of our Salesforce solutions to prospective clients.
• Work with product management and marketing teams to bring new Salesforce-based products and solutions to market, ensuring alignment with customer needs and market trends.
• Support the preparation of technical proposals, including architecture design, technical requirements, and scope of work.

Public Sector Solutions Expertise:

• Leverage your experience with Salesforce Public Sector Solutions to design and implement tailored solutions that address the unique challenges of public sector clients.
• Ensure compliance with government regulations and security standards in all Salesforce development and integration activities.

Collaboration & Communication:

• Partner with cross-functional teams, including sales, product management, and client services, to ensure the successful deployment of Salesforce solutions.
• Provide technical leadership and mentorship to junior developers and other team members.
• Maintain clear and effective communication with stakeholders, ensuring project goals and timelines are met.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in Salesforce development, with a strong focus on APEX, Salesforce Flow, and API integrations.
• Proven experience in pre-sales engineering, including product demonstration and market introduction.
• Experience with Salesforce Public Sector Solutions is highly preferred.

Technical Skills:

• Proficiency in Salesforce APEX programming, Salesforce Flow, and Lightning Web Components (LWC).
• Strong understanding of Salesforce integration patterns and best practices, including REST/SOAP APIs, and other middleware platforms.
• Experience with Salesforce Sales Cloud, Service Cloud, PSS (Public Sector Solutions, and Experience Cloud.
• Familiarity with CI/CD pipelines, version control systems (e.g., Git), and DevOps practices in a Salesforce environment.

Soft Skills:

• Excellent communication and presentation skills, with the ability to translate technical concepts into business value for non-technical audiences.

• Strong problem-solving skills and a proactive approach to overcoming technical challenges.

• Ability to work independently and as part of a collaborative team in a fast-paced environment.

Certifications:

• Salesforce Certified Platform Developer I & II (Preferred)

• Salesforce Certified Application Architect or System Architect (Preferred)

• Salesforce Certified Sales/Service Cloud Consultant (Preferred)
• Any relevant Omni Studio Certifications (Preferred)

Clearance Requirement:

None at this time

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.  ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.   #itccareers #LI-BK1